Delivery Information

Every Luna & Loop order is packed with care in Somerset and sent with Parcelforce. Here is everything you need to know about delivery.

UK delivery

  • Standard UK delivery: £5.95
  • Free UK delivery on orders of £100 or more
  • Sent with Parcelforce's tracked 48 Hour service
  • A signature is needed on delivery

When will my order arrive?

Ready to dispatch items

Items in our ready to dispatch collection are usually delivered within 1 to 2 working days of being sent.

Handmade to order items

Our crochet Moses baskets, changing baskets and nappy caddies are made just for you. Please allow 3 to 4 weeks for making before your order is dispatched. The expected time is shown on each product page.

Delivering outside the UK

We deliver to selected countries outside the UK. Delivery costs, along with any duties and import taxes, are shown and paid at checkout.

Tracking and problems

Once your parcel is collected by Parcelforce you can track it all the way to your door. If anything goes wrong, please send us a message through our contact form with your order number and we will help sort it out as quickly as we can.

Have another question? Take a look at our FAQs, or read our shipping policy and refund policy.

Delivery Information

Every Luna & Loop order is packed with care in Somerset and sent with Parcelforce. Here is everything you need to know about delivery.

  • £5.95 UK deliveryTracked with Parcelforce 48
  • Free over £100On all UK orders
  • 3 to 4 weeksFor handmade to order pieces
  • 1 to 2 daysFor ready to dispatch items

How it works

  1. You orderChoose your colours and we get your order straight onto our list.
  2. We make it by handMade to order pieces take 3 to 4 weeks. Ready to dispatch items skip this bit.
  3. Packed with careWrapped up in Somerset and collected by Parcelforce, with tracking sent to you.
  4. Delivered to your doorUsually 1 to 2 working days once sent. A signature is needed.

UK delivery

  • Standard UK delivery: £5.95
  • Free UK delivery on orders of £100 or more
  • Sent with Parcelforce's tracked 48 Hour service
  • A signature is needed on delivery

When will my order arrive?

Ready to dispatch items

Items in our ready to dispatch collection are usually delivered within 1 to 2 working days of being sent.

Handmade to order items

Our crochet Moses baskets, changing baskets and nappy caddies are made just for you. Please allow 3 to 4 weeks for making before your order is dispatched. The expected time is shown on each product page.

Delivering outside the UK

We deliver to selected countries outside the UK. Delivery costs, along with any duties and import taxes, are shown and paid at checkout.

Tracking and problems

Once your parcel is collected by Parcelforce you can track it all the way to your door. If anything goes wrong, please send us a message through our contact form with your order number and we will help sort it out as quickly as we can.

Have another question? Take a look at our FAQs, or read our shipping policy and refund policy.

Any questions?

We're a small team and love a chat. Send us a message and we'll get back to you.

Message usShop Moses baskets